Customer Appreciation Weekends
Customer Appreciation Weekends
One of the best things about being a Jayco Newcastle customer is that you are able to attend our Customer Appreciation Weekends! These are a great way to meet like-minded caravan enthusiasts and Jayco Newcastle staff members in great locations around the Hunter and beyond.
During the weekend, you will have the opportunity to bond with other Jayco enthusiasts and Jayco Newcastle staff at your leisure or during one of our Jayco Newcastle organised group activities. In the past our guests have enjoyed everything from movie nights to four-wheel driving and are a great way to form friendships in the Jayco Newcastle community.
Our weekends have taken our customers to some of the best caravan parks in NSW including Port Stephens, Umina, Forster/Tuncurry, Cessnock, Karuah, Gloucester and Mt Seaview. These idyllic locations allow you to explore and take in what the local area has to offer or use the tranquil setting as an opportunity to relax and unwind for the weekend.
If you currently own a van purchased from Jayco Newcastle, please register your interest via our Customer Portal:
1. Log into our Customer Portal
2. Enter your mobile number (no spaces)
3. Click “GET OTP” to receive a one-time passcode via text.
4. Enter the code to access all the portal’s features and resources.
5. Scroll down to “Customer Appreciation Weekend” and click on the image.
6. Click Register
Terms and conditions apply*
UPCOMING EVENTS
REGISTER FOR OUR UPCOMING EVENTS
1. How do I register?
Please use the link above to register via our Customer Portal. If you have trouble accessing the portal, please contact Rachel at events@jayconewcastle.com.au
2. How will I know if my registration has been received?
You will receive an email reply to your registration that will confirm that your registration has been received and you will also receive a copy of the Terms & Conditions applicable to our Customer Appreciation Weekends. This inbox is checked on a weekly basis.
3. When do I have to RSVP?
Once you receive an invitation you will need to RSVP at your earliest convenience to ensure you do not miss out on a spot.
4. When will I know where we are going?
You will receive an invitation via email which will have the location of the weekend on it.
5. What time do I need to be there?
The weekends traditionally occur from Friday – Sunday and check in time will differ depending on each caravan park. The Saturday night function will generally start from approximately 4.30pm. Confirmation of these details will be provided via email in the weeks leading up to each event.
6. Do I need to bring anything?
The majority of the weekend is for you to enjoy your van with your family so you will need to bring anything that you wish to use during the weekend.
7. Can I bring pets along?
This will depend on the caravan park at which your event is taking place. We will advise on the invitation whether the park is pet friendly or not.
8. What time do I have to check out?
Check out time will differ depending on each caravan park. Confirmation of these details will be provided via email in the weeks leading up to each event or you are welcome to contact the caravan park directly.
9. Can I request to stay along side friends?
Unfortunately to ensure that it is fair to everyone attending, sites will be picked at random. This is a great opportunity to meet new people and make new friends!
10. How many weekends can I register for?
There is no limit to the amount of weekends you can register for but we do endeavour the spread around the invites so all our customers can experience and enjoy the weekends.
11. When will I know when the next customer appreciation weekend is available to register?
Information about upcoming events are often published on our website or Facebook page. The best way to ensure you receive an invitation is to register at any time via our website. If you receive an invitation to an event but cannot attend, make sure you reply to let us know and we can automatically pop you onto the registration list for the next event.
12. Does it cost me anything?
You will be notified on the invitation whether there will be any site costs. There will often be a non-refundable payment required to secure your spot. As places are limited, this payment is to ensure that we only secure spots for genuine attendees.
13. How many customer appreciation weekends are run each year?
Approximately 4 per year, however this is at Jayco Newcastle’s discretion and can be changed at any time without notice.